I can't
activate my card or pin number.
Please be sure you are entering
the username or pin number and
password as one word, with no spaces
or dashes between the digits or letters.
Try
this alternate link to activate your card or pin number.
I am able
to activate my card or pin number, but I see
a 403 or
404 error after I click then enter members button.
Make certain
that any and all pop-up blockers are disabled.
Most likely, you need to adjust
your privacy settings to accept 3rd party cookies:
-
Open Internet Explorer.
-
Click Tools from the top of the Browswer.
-
Click Internet Options.
-
Click the Privacy Tab.
-
Click the Advanced Button.
-
Check "Override automatic cookie handling".
-
Check "Always allow session cookies".
-
Click the OK button and you are done.
-
Try
this alternate link to activate your card or pin number.
I am using
Norton AntiVirus Protection.
If you are using Norton Security,
you must disable your privacy settings.
Click
here for detailed instructions.
I am using
McAfee AntiVirus Protection.
If you are using McAfee Security,
you must disable your privacy settings.
Click
here for detailed instructions.
I am an
AOL User.
If you are an AOL User, we recommend
that you close your current browser, and
re-open Internet Explorer from your
start menu. Once Internet Explorer is open, you might want to adjust your
privacy settings to accept 3rd party cookies, as explained above.
I am having
problems watching videos in the members area.
Be sure your computer is up to date
with the following media players:
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